Returns & Exchanges
At Top Select Canada, we stand behind our electronics with a 30-day satisfaction guarantee, ensuring you have the right tech for your lifestyle. If your purchase doesn't meet your expectations, we offer a streamlined return and exchange process for all original-condition items.
Return Process
- 1.Initiate Your Request
Log into your Top Select Canada account and navigate to your order history to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Securely pack the electronic device in its original manufacturer packaging, including all cables, manuals, and accessories to ensure a full refund.
- 3.Affix Shipping Label
Print the prepaid shipping label provided via email and attach it to the outside of your box, ensuring any previous shipping labels are fully covered or removed.
- 4.Inspection and Refund
Once our technicians receive and inspect your device to verify its condition, we will process your refund or exchange within 3-5 business days to your original payment method.